The National Innovation in Training Awards returned on Tuesday 20th November, for a third year since it’s relaunch. The NITAs work in partnership with CPL Online and are organised by Propel to celebrate the best in training excellence and innovation within the licensed industry.

The event took place at Café de Paris in London’s West End, and attendees were all the very best of the hospitality industry.

BII chief executive Mike Clist said:

“Our finalists have shown they value, support and champion their people by continuing to invest in and develop their training programmes. It’s vital we recognise, reward and share their successes so we can encourage further innovation in our fantastic industry for years to come. The way they design their training programmes has benefited their businesses from the ground up and had a direct impact on financial performances, growth and staff retention. We congratulate them all.”


The Winners were:

Best Apprenticeship Programme:

Mitchells & Butlers


Best Managed Training Programme (companies under 50 outlets):

Coaching Inn Group


Best Managed Training Programme (companies over 50 outlets):



Best Casual Dining Training Programme:

Oakman Inns and Restaurants


Best Training Programme (leased and tenanted):

Charles Wells


Professional Trainer of the Year:

Gary Richmond, of Mitchells & Butlers


Licensee Trainer of the Year:

 Kate Ross, of The Turk’s Head


Beds and Bars chief executive and founder Keith Knowles led a panel in choosing the winner of The Franca Knowles Lifetime Achievement Award. The award recognises an individual working in the on-licensed retail sector who leads by example and demonstrates training. This year the award went to JD Wetherspoon founder Tim Martin.