According to research by CV-Library, 80% of of hospitality professionals believe they are underpaid. The study, which surveyed 1,200 working professionals, revealed that 63.2% struggled to make ends meet, even though 63% also said they worked more hours than they were contracted to.
When contrasted with the average industry salary of £27,334 per annum (£13.14 an hour), this means that hospitality professionals are missing out on £1,261.44 of unpaid overtime.
Lee Biggins, founder and CEO of CV-Library, said,
“The hospitality industry is suffering a productivity crisis. It’s highly demotivating to feel like you’re putting in extra hours, without reaping the rewards. We all have stressful days which cause us to work longer than we’re contracted to, and this is especially true of the hospitality industry where employees are often required to work anti-social hours.”
Of those surveyed, 72.7% say they go into their overdraft before the end of the month, and 33.3% said they regularly struggled to pay off their credit card bills.
“If you’re continuing to go the extra mile without your efforts being recognised then something’s gone wrong, and it’s unfair for managers to expect you to give up your valuable time without financial recognition,” adds Biggins.
These findings come as no surprise after it was found that last year the hospitality industry had the highest number of jobs paid below the National Minimum Wage of any sector, according to data released by HMRC. The financial year 2017/2018 saw 609 investigations closed across the accommodation and food services sector. These identified arrears of £1.8m owed to 11,366 workers. The government body said there were an estimated 54,500 jobs within the sector that were paid below the minimum wage in April 2017. The number of workers identified as underpaid was double that in 2016/17 and the highest number since the National Minimum Wage came into force.